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End-User Service Desk

End User Help

Our End-user support is designed to improve your end-user productivity and provide streamlined services to end-users with operations across locations.

We facilitate centralized support with a standardize process for your end-user environment.

Our support encompasses 24x7 management of desktop, operating systems, office automation applications, business applications and troubleshooting of local network issues and technical support services.

Services Deliverables

  • Centralized Desktop Services.
  • Help Desk Services.
  • Asset Management.
  • Remote Desktop Control and Support.
  • Desktop Applications Support.
  • Application Packaging and Core Build Services.
  • Roll Out Services.

Benefits

  • Improved end-user productivity.
  • Increase in end-user Satisfaction.
  • Reduction in costs.
  • Increased first call resolution.
  • Centralization of local Help Desks.
  • Optimal IT resource utilization.
  • Standardized end-user environment implementation.