Managed Services
End-User Service Desk
End User Help
Our End-user support is designed to improve your end-user productivity and provide streamlined services to end-users with operations across locations.
We facilitate centralized support with a standardize process for your end-user environment.
Our support encompasses 24x7 management of desktop, operating systems, office automation applications, business applications and troubleshooting of local network issues and technical support services.
Services Deliverables
- Centralized Desktop Services.
- Help Desk Services.
- Asset Management.
- Remote Desktop Control and Support.
- Desktop Applications Support.
- Application Packaging and Core Build Services.
- Roll Out Services.
Benefits
- Improved end-user productivity.
- Increase in end-user Satisfaction.
- Reduction in costs.
- Increased first call resolution.
- Centralization of local Help Desks.
- Optimal IT resource utilization.
- Standardized end-user environment implementation.